System Check Tool
Ensure your system is ready for a smooth Wistia live event experience
Wistia Live Requirements:
- Chromium-based browser (Chrome, Edge, Brave, Arc)
- Laptop or desktop computer for best experience
- Webcam and microphone
- A solid internet connection
- Windows 10+ or macOS 14+ recommended
Device & Browser Check
A compatible browser and device are required for the best Wistia Live experience.
- Compatible browsers: Google Chrome, Microsoft Edge, Brave, Arc
- Device: Laptop or desktop computer recommended for best experience
- Recommended OS: Windows 10+ or macOS 14+
Browser Permissions
Wistia Live needs permission to access your camera, microphone, and screen sharing. This test checks if your browser permissions are properly configured.
- Camera: Not checked
- Microphone: Not checked
- Screen Sharing: Not checked
Troubleshooting Tips:
Browser extensions may interfere with your streaming. If permissions look correct, try disabling any browser extensions.
Other live streaming applications (like Zoom) may conflict with Wistia Live. Ensure you're not running similar applications simultaneously.
If experiencing freezing or stuttering, restart your computer and close unnecessary tabs and applications before going live.
View our Camera & Mic Troubleshooting GuideWebcam & Microphone Test
While the Browser Permissions test checks if access is granted, this test verifies that your webcam and microphone are properly connected and functioning.
- Webcam: Not checked
- Microphone: Not checked
Difference Between Permissions and Device Tests:
Browser Permissions Test: Checks if your browser has been granted permission to access your devices.
Webcam & Microphone Test: Verifies that your hardware is properly connected and functioning correctly.
You need both proper permissions AND working devices for a successful live event.
Internet Speed Test
A stable network connection with good upload speed is crucial for a quality live event experience.
- Required upload speed: 10+ Mbps
- Current upload speed: Not tested
- If using WiFi, ensure you have a strong signal or use a wired connection for best results
Connection Diagnostics
Powered by 100ms
Run advanced diagnostics to check your network connection quality, connection capabilities, and more.
- Connection stability: Tests your browser's ability to establish reliable connections
- Network quality: Checks for packet loss, jitter, and latency
- Media capabilities: Verifies audio/video encoding/decoding capabilities
- Server connectivity: Confirms connection through firewalls and network restrictions